Avon Manager Position
Job Types: Full-time
Apply by filling out the information in the sidebar or through Indeed.com
Are you driven by problem solving and achieving high results? Do you have a successful career background and are you looking for your next big career move to help a Changing industry?
ZOOM Express Car Wash is your place! ZOOM Express Car Wash is now hiring a Site Manager for our Avon location.
Our industry is experiencing unprecedented Growth. We need a highly energetic, enthusiastic, dynamic, big-picture person that wants to work with some of the greatest people in the Car Wash industry! We look forward to sharing many more details about the company should you be a match. Think you have what it takes? Apply today!
Position Overview
The responsibilities of Site Manager include overseeing the daily operations of the car wash. Duties include managing staff, responding to customer complaints, and maintaining inventory. They may also conduct safety training, hold staff meetings, and ensure the necessary service of any equipment at the facility. Administrative responsibilities of a car wash manager may include invoicing, keeping track of discount codes, and scheduling staff.
Position Duties
- Direct the daily activities and operations of the car wash.
- Contribute to creating Elite customer satisfaction.
- Encourage cross-functional coordination & facilitate internal communications essential functions
- Lead recruiting, hiring and retention efforts for site team.
- Participate in or support project and process improvement teams.
- Maintain an accurate timekeeping record that properly records arrivals, departures, and breaks.
- Direct and supervise employees. Appropriately address employee performance issues and recognize good performance.
- Execute opening & closing duties and follow designated procedures.
- Manage sales and volume at the site level by directing on-site sales and promotional efforts. Prepare daily deposits, safe reconciliations and other reports as required.
- Responsible for ensuring proper training and development of site staff to company standards.
- Ensure a safe environment for all associates and customers by ensuring compliance with safety procedures.
- Address customer complaints.
- Assist with cash management.
- Be polite and available to address all customer concerns and handle them in a professional manner.
- Always be ready to assist customers with menu options and payment.
- Provide customers with information and benefits of the fast pass program.
- Guide cars onto the track with a focused, pleasant, and competent demeanor.
- Perform visual inspections of the condition of each vehicle prior to entering the tunnel.
- Be proficient with all policies and procedures and able to perform them on a daily basis as needed and ensure the same for all other associates.
- Keep vacuums unclogged, hoses hung properly, and trash cans emptied.
- Help maintain a clean, neat, and safe work area.
- Work in an effective and professional manner with associates, vendors, and customers.
- Conduct all business with honesty, integrity and in accordance with Our Values and our Code of Business Conduct.
- Perform any other duties/functions as assigned by management.
Qualifications, Skills & Experience
- Demonstrate the ability to deal courteously and effectively with customers
- Demonstrate good computer skills
- Ability to read and understand Safety Data Sheets for products used in the car wash.
- Ability to exercise sound judgment
- Effective communication skills
- A friendly and energetic personality
- Team focused
- Able to work a flexible schedule
Physical, Mental Demands, Safety & Working Conditions
- Position is predominately outside and weather conditions can change sporadically
- Position is constantly standing up and moving around to actively assist our customers
- Employee safety and self-awareness should be utilized at all times around our equipment and customer automobiles
- You may be asked to lift/move/handle up to, but not limited to 50 pounds of material
- Car wash locations can create wet hazardous conditions and safety precautions should be met for compliance
Benefits
- Health, Dental, Life, and Vision Insurance plan after 90-day probation period
- Commission Opportunity
- Salary depends on experience
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity*
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