Privacy Policy

ZOOM EXPRESS CAR WASH LLC

Website Privacy Policy
Effective Date: 01/2025
Last Updated: 01/2025

1. Overview

This Privacy Policy explains how Zoom Express Car Wash and affiliated entities (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit our websites or interact with online services (collectively, the “Site”). By using our Site, you consent to this Policy.

2. Information We Collect

We may collect:

  • Contact Information (name, email, phone — if voluntarily submitted)
  • Vehicle Information (if submitted through account or inquiry forms)
  • Loyalty and Membership Information (if user accesses an account)
  • Technical & Browsing Data, including:
    • IP address, browser type, device identifiers
    • Pages viewed, links clicked, time on Site
    • General geolocation (approximate region — not precise location)

3. Cookies & Tracking Technologies

The Site may use:

  • Cookies (to enable account login and preferences)
  • Analytics tools (to improve page performance)
  • Security technologies (fraud and bot detection)

Users may adjust browser settings to block or delete cookies, which may impact Site functionality.

4. How We Use Information

We use data to:

  • Respond to inquiries or support requests
  • Facilitate membership services when linked to an account
  • Maintain Site security and operational performance
  • Improve user experience and marketing relevance

5. Information Sharing

We do not sell personal information.

We may share limited information with:

  • Service providers who support Site functionality
  • Email/SMS providers for communication (opt-in only)
  • Fraud prevention and security partners

We do not permit third parties to use customer information for independent marketing.

6. Age Requirements
The Site is intended for individuals 16 years of age and older and is not designed for children under 13. We do not knowingly collect information from children under 13.

7. Data Retention
We retain information only as long as necessary for operational, legal, or security purposes. Non-identifiable browsing data may be stored for analytics.

8. Security
We use administrative, technical, and physical measures designed to protect personal information from unauthorized access and misuse.

9. Links to Third-Party Websites
Our Site may include links to external websites not controlled by OCWH. We are not responsible for their privacy practices or content.

10. User Choices & Rights

Users may:

  • Disable certain cookies in their browser
  • Request access, correction, or removal of personal information collected through contact forms or account services

Requests may be submitted via the Contact Us form linked here.

11. Changes to This Policy
We may update this Policy periodically. Updated versions will include a new “Last Updated” date.

12. Contact Information
For privacy or data requests related to website use, please submit a request through the Contact Us form linked here.

 

 

Ultimate

The Ultimate Wash delivers the absolute best wash that Zoom Express has to offer. Building off the tremendous cleaning and protection offered in the Super Wash, the Ultimate Wash finishes its cleaning process by polishing and waxing the surface of the vehicle, delivering a noticeable shine that is sure to turn heads. Tire shine is applied, glazing your tires with a high gloss finish and featuring the auto-towel dry, your vehicle will leave clean, dry and shiny.

Super

The Super Wash checks almost every box a car wash customer could ask for! Adding on to the Express Plus Wash’s cleaning and wheel blasting, the Super Wash provides an under body flush to wash away corrosive salt and road contaminates from below your vehicle and protect against future grime. Also included is a paint sealing protection chemistry process that creates a lasting barrier against dirt and debris. The final stage of the Super Wash is the auto-towel dry machine that buffs and shines vehicle surfaces and leaves your car dry.

Express Plus

Try out the Express Plus Wash if you need a quick, cost efficient wash and your wheels need some extra attention. The Express Plus Wash mirrors the Express Wash and adds on new cleaning functions to blast away tough brake dust and road grime from vehicle wheels and rims. Wheel blasters and concentrated chemistry get your wheels back shining!

Express

Our Express Wash is a fast, inexpensive way to improve the appearance of your vehicle. If you maintain your car and like driving it clean the Express Wash is the most cost efficient way to keep your car looking great. Our industry leading chemistry and equipment process gently lifts road grime and dirt off your vehicle.